Jellycat Bashful Pug Jellycat

Fast Delivery and professional packaging

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other top global carriers we are able to offer an array of shipping options. Our warehouse staff are educated to pack your items exactly as per the specifications that we supply. Your products will be subjected to a thorough examination and will be securely packaged before being shipped. We ship to thousands of customers every day from all over the world. This shows our commitment to becoming the largest online retailer in the world. Both Europe and the USA have distribution and warehouse centres.

Orders that contain more than 1 item are assigned processing periods in accordance with the item.

We will thoroughly inspect all items before sending. Most orders are now shipped within 48 hrs. The expected delivery time will be between 3-7 days.

Returns

The stock is dynamic and we are unable to control it completely because many parties are involved, which includes our warehouse and factory. Actual stock levels may fluctuate at any point. Be aware that it is possible that your order will become unavailable even after you've placed your order.

Our policy is valid for 30 days. If the 30 days have elapsed since you purchased your item, we will not be able to offer you a return or exchange.

In order for your item to be eligible for return, it must be unopened and in the same condition as when you received it. It should also be in the original package.