Jellycat Mitzi Reindeer’s Dream Book Jellycat

Fast Shipping and Professional Packing

We can offer a variety of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse personnel are expertly trained and will wrap your products according to our precise and exact specifications. Your goods are thoroughly checked and secured properly prior to shipping. Every day, we deliver to thousands of customers in multiple countries. This shows our commitment to become the biggest online retailer on the planet. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders that contain more than one item will be assigned a different processing time for each item.

We will carefully examine all items before sending. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we cannot completely manage our stock. The stock levels may fluctuate at any given time. Be aware that it's possible for your order to be out of stock after you've placed your order.

Our policy lasts for a period of 30 days. Unfortunately, if 30 days have passed since you purchased your item, we cannot provide a refund or exchange.

To be eligible for a refund, your product must be unopened and in the same state as when you received it. It must also be returned in the original packaging.